Q. What is the duration of the Program? Ans: This is a 2 months program designed to help parents become comfortable with modern technology.

Q. Will my parents be able to understand the videos? Ans: Yes! The videos are made in simple Hindi as well as English, with easy step-by-step explanations. No technical jargon is used, making it very beginner-friendly.

Q. What if my parents have doubts while learning? Ans: We provide a support system where they can ask their doubts through WhatsApp, and our team will assist them with solutions.

Q. My parents are not very tech-savvy. Will they be able to learn? Ans: Absolutely! This course is designed specifically for beginners. The videos use simple language and real-life examples so parents can easily follow along.

Q. How will we learn? Ans: You will receive voice notes, learning videos and instructions through WhatsApp.

Q. Is this course live or pre-recorded? Ans: All the videos are pre-recorded and delivered via WhatsApp, so parents can watch them at their own pace whenever they are free.

Q. What if my parents don't have WhatsApp? Ans: Since most people use WhatsApp, we deliver the course through it. If your parents don't have WhatsApp, you can enroll using your number and forward the videos to them, or help them install WhatsApp.

Q. How long are the videos? Ans: Each video is short and to the point-around 5-10 minutes, so parents can easily watch and understand them without feeling overwhelmed.

Q. Will this course also cover online fraud and safety tips? Ans: Yes! We understand that online safety is important. Our course will teach parents how to avoid scams, recognize fake messages, and keep their online transactions secure.

Q. Can I gift this course to someone else, like my uncle/aunt or grandparents? Ans: Of course! This course is not just for parents-it's for any elder who wants to learn technology. You can enroll them, and they’ll receive the lessons just like your parents.

Q. Can my parents access the videos after the completion of the course? Ans: Yes! Since the videos are sent via WhatsApp, they will remain in their chat, so they can rewatch them anytime in the future.

Q. Is there any refund policy? Ans: Since this is a digital course, once the enrollment is done, we don't offer refunds. But we ensure that the course delivers great value!

Q. Any Other Terms and Conditions? Ans: The company holds the right to admission to the program. Decision made by the management in case of any dispute will be final and will remain unchanged. 2. Our team will always keep your comfort and satisfaction as a top most priority and so we expect a collaborative and respectful approach from members for anything in hand. 3. Every activity that is a part of this program will be covered by our video production team and will be posted on social media and/or will be published on our forthcoming videos/post eventually. If any participant is in resentment with the same, it is to be informed duly before the commencement of the event. 4. Once final photos/videos or write ups are captured and published on social media and the forthcoming program, it will not be removed or deleted under any circumstance. The Company cannot be held responsible for any sort of controversial or inappropriate response. 5. We do not accept cash payment and will hold no responsibility for the sum if you have forced a cash payment for the service. 6. No refunds on participation fee will be allowed, even in case of any rescheduling. You are entitled to a refund in case of an untimely cancellation of the program altogether. 7. Nuisance of any kind, after the registration process will not be taken softly. Any kind of misconduct initiated by any participant will be strictly dealt with, extreme measures including termination of their participation immediately. 8. The content registered under your name should be original and not be pasted from another source. In case, a piece of content is found plagiarized during the background check, the sole responsibility will be of the participant. 9. The company reserves the right to change the terms, conditions, and notices under which the program is offered. Member shall be responsible for regularly reviewing these terms and conditions with the team. In case of any type of dispute, the last decision is taken by the company only. 10. The company requires that the participant obtains parental consent before they start their tenure. This is required so as to assure that the parents/guardians would be aware and non-objectionable towards any type of content that would be released in the future by the Company.